1. How much do you charge for shipping?
Your shipping charges are calculated on the final checkout page. Domestic US shipping is $5.00 for one book, and $7 for two – four books. Books are shipped via USPS 1st class mail, and should arrive within 5 business days.
For international orders, shipping to Canada is $11 for one book, and $13 for two books. Shipping to Europe is $15 for one book, $21 for two books. For shipping to other continents, please contact firstname.lastname@example.org.
International customers, please contact Catherine directly if you would like to order more than two books.
2. How do you accept payment?
We prefer payment online, via credit card. You will automatically be directed to a PayPal payment page upon checkout, however you do not need to create an account in order to complete your purchase. PayPal is a secure online transaction service, similar to the services that charge your credit card in a brick and mortar store.
If you prefer to pay via check or money order, please contact Catherine directly with your order request: email@example.com.
3. Do you charge sales tax?
We charge a sales tax rate of 9.25%, only for California residents.
4. What is your return policy?
We accept returns within 30 days, if the book is in the same, brand new condition.
5. Can I purchase KCP Books online as a gift?
Yes! Please leave us a personal note during checkout, and make sure to include your shipping address separately from your billing address. If you would like to include a note to the recipient, please include it in your note to us, and wrap it in quotes. (ie. “Happy Birthday John boy! Love, Mom”)
6. Can I carry KCP titles at my bookstore?
Yes! Please email us at firstname.lastname@example.org
7. Do you offer course adoption discounts?
Yes, 20% off on orders of 10 copies or more.
Please contact us at email@example.com
8. What if there is a problem with my order?
Just contact Catherine via email: firstname.lastname@example.org
9. Where can I buy your books in person?
Click here to find a list of bookstores.